Careers

The Operations Specialist is responsible is responsible for the daily operational aspects of the Deposit and Loan Operations Department.  This position consistently supports the Operations Manager in direct support of the retail branch and loan department activities to ensure the departments runs smoothly and efficiently.  Promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.  The person in this role will help build bridges in relationships, and getting information to where it’s needed, creating community.

The Operations Manager is responsible for providing the leadership, training, and management necessary to ensure that proper operational controls and people systems are in pace to enable value-added and exceptional service to internal and external customers. This position ensures the consistent application of Citizens Savings Bank and Trust Company’s Policies, Procedures, Processes and Systems. The Operations Manager is responsible for the overall hands-on operational aspects of the Retail, Deposit and Loan Operations Dept and assisting with its successful development. This role ls responsible for ensuring and improving the performance, productivity, efficiency, and profitability of the department through the provision of effective leadership and training. The Operations Manager works collaboratively with Senior Management to proactively identify operational inefficiencies.