Office Information
Main Office
2013 Jefferson Street
Nashville, TN 37208
Hours: M-Th 8:30am-4pm
Fri 8:30am-5pm
Memphis Branch
7444 Winchester Road
Suite 105
Memphis, TN 38125
Hours: M-F 8am-4:30pm
Corporate Headquarters
Phone: (615) 327-9787
Fax: (615) 329-4843
Hours: M-F 8:30am-4:30pm
"*" indicates required fields

Additional Information
Currently operating in Drive-thru only and by appointment in our lobby. In order to protect the health of both our staff and members, masks are recommended while visiting our locations.
General Information
Email: ibanking@bankcbn.com
Online Banking
Email: onlinebanking@bankcbn.com
Phone: (855) 788-4465
Telephone Banking
Phone: (615) 327-4142 (Nashville only)
Phone: (866) 906-6426
Debit/ATM Card Customer Service
Phone: (888) 438-5579
Lost or Stolen Card
Phone: (888) 438-5579
Citizens Visa Credit Card
Website: mycardstatement.com
Phone: (800) 423-7503
- New Year’s Day
- Martin Luther King Jr’s Birthday
- President’s Day
- Memorial Day
- Juneteenth Day
- Independence Day (Being observed on 07/05)
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day