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Corporate Headquarters

1917 Heiman St, Nashville, TN 37208

Phone: (615) 327-9787 or
(855) 788-4465

Fax: (615) 329-4843

Hours of Operation:

Monday-Friday  8:30am-4:30pm

Main Office

2013 Jefferson Street
Nashville, TN 37208

Phone: (615) 327-9787 or
(855 ) 788-4465

Fax: (615) 327-0016

Hours of Operation:
By appointment only

8:30 am-6:00pm

24/7 ATM on site – coming soon

Memphis Branch

7444 Winchester Road
Suite 105
Memphis, TN 38125

Phone: (901) 754-7786 or
(901) 754-7261

Fax: (901) 754-7529

Hours of Operation:


white piggy bank with medical mask on

Currently operating in Drive-thru only and by appointment in our lobby. In order to protect the health of both our staff and members, masks are recommended while visiting our locations.


Digital Banking
Contact Information

General Information
Email: ibanking@bankcbn.com

Online Banking
Email: onlinebanking@bankcbn.com
Phone: (855) 788-4465

Telephone Banking  
Phone: (615) 327-4142 (Nashville only)
Phone: (866) 906-6426


hands using mobile phone with the Citizens Bank Digital banking login screen


Citizens Bank Visa Debit Card


Citizens Card Contact Information

Debit/ATM Card Customer Service
Phone: (888) 438-5579

Lost or Stolen Card
Phone: (888) 438-5579

Citizens Visa Credit Card
Website: www.mycardstatement.com
Phone: (800) 423-7503



Federal Holidays

New Year’s Day
Martin Luther King Jr’s Birthday
President’s Day
Memorial Day
Juneteenth Day
Independence Day (Being observed on 07/05)
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

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