New Personal Account "*" indicates required fields Name* First Last Phone*Email* Address Company Name Position/Title Message* Δ Additional Information Covid Policies Currently operating in Drive-thru only and by appointment in our lobby. In order to protect the health of both our staff and members, masks are recommended while visiting our locations. Digital Banking Contact Information General Information Email: ibanking@bankcbn.com Online Banking Email: onlinebanking@bankcbn.com Phone: (855) 788-4465 Telephone Banking Phone: (615) 327-4142 (Nashville only) Phone: (866) 906-6426 Citizens Card Contact Information Debit/ATM Card Customer Service Phone: (888) 438-5579 Lost or Stolen Card Phone: (888) 438-5579 Citizens Visa Credit Card Website: mycardstatement.com Phone: (800) 423-7503 Federal Holidays New Year’s Day Martin Luther King Jr’s Birthday President’s Day Memorial Day Juneteenth Day Independence Day (Being observed on 07/05) Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day