Contact Us

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Corporate Headquarters 

1917 Heiman Street, Nashville, TN 37208
Phone: (615) 327-9787 or (855) 788-4465
Fax: (615) 329-4843
Email: ibanking@bankcbn.com
Web: www.bankcbn.com

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST

Main Office Branch

2013 Jefferson Street, Nashville, TN 37208
Phone: (615) 327-9787 ext. 340 Fax: (615) 327-0016

Hours of Operation
Monday – Thursday 8:30 AM – 5:00 PM CST
Friday 8:30 AM – 6:00 PM CST

Clarksville Hwy (Kroger) Branch 

3930 Clarksville Hwy, Nashville, TN 37218

Phone: (615) 327-9787 ext. 500 Fax: (615) 876-2530

Hours of Operation
Monday – Thursday 9:30 AM – 5:00 PM CST
Friday 9:30 AM – 6:00 PM CST
Saturday 9:00 AM – 2:00 PM CST

Memphis Winchester Branch

7444 Winchester Road, Suite 105, Memphis, TN 38125

Phone: (901) 754-7786 Fax: (901) 754-7529

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST

Memphis White Haven Loan Production Office (LPO)

4715 Elvis Presley Blvd., Memphis, TN 38116-7769

Phone: (901) 395-0045 Fax: (901) 395-0054

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST

Citizens Online Banking

Phone: (855) 788-4465

Email: onlinebanking@bankcbn.com

Citizens Telephone Banking

Phone: (866) 906-6426

Citizens Debit Card / ATM Card

Customer Service: (844) 202-5070

Lost or Stolen Card: (800) 472-3272 Option 2

Citizens  VISA Credit Card

Phone: (800) 423-7503

Online Banking Access: www.mycardstatement.com