Contact Us

E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.

 

Corporate Headquarters 

1917 Heiman Street, Nashville, TN 37208
Phone: (615) 327-9787 or (855) 788-4465
Fax: (615) 329-4843
Email: ibanking@bankcbn.com
Web: www.bankcbn.com

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST


Main Office Branch

2013 Jefferson Street, Nashville, TN 37208
Phone: (615) 327-9787 ext. 340 Fax: (615) 327-0016

Hours of Operation
Monday – Thursday 8:30 AM – 5:00 PM CST
Friday 8:30 AM – 6:00 PM CST


Clarksville Hwy (Kroger) Branch 

3930 Clarksville Hwy, Nashville, TN 37218

Phone: (615) 327-9787 ext. 500 Fax: (615) 876-2530

Hours of Operation
Monday – Thursday 9:30 AM – 5:00 PM CST
Friday 9:30 AM – 6:00 PM CST
Saturday 9:00 AM – 2:00 PM CST


Memphis Winchester Branch

7444 Winchester Road, Suite 105, Memphis, TN 38125

Phone: (901) 754-7786 Fax: (901) 754-7529

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST


Memphis White Haven Loan Production Office (LPO)

4715 Elvis Presley Blvd., Memphis, TN 38116-7769

Phone: (901) 395-0045 Fax: (901) 395-0054

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST


Citizens Online Banking

Phone: (855) 788-4465

Email: onlinebanking@bankcbn.com


Citizens Telephone Banking

Phone: (866) 906-6426


Citizens Debit Card / ATM Card

Customer Service: (844) 202-5070

Lost or Stolen Card: (800) 472-3272 Option 2


Citizens  VISA Credit Card

Phone: (800) 423-7503

Online Banking Access: www.mycardstatement.com