Contact Us

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Corporate Headquarters 

1917 Heiman Street, Nashville, TN 37208
Phone: (615) 327-9787 or (855) 788-4465
Fax: (615) 329-4843
Email: ibanking@bankcbn.com
Web: www.bankcbn.com

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST

Main Office Branch (Nashville)

2013 Jefferson Street, Nashville, TN 37208
Phone: (615) 327-9787 ext. 340 Fax: (615) 327-0016

Hours of Operation
Monday – Thursday 8:30 AM – 5:00 PM CST
Friday 8:30 AM – 6:00 PM CST

Winchester Branch (Memphis)

7444 Winchester Road, Suite 105, Memphis, TN 38125

Phone: (901) 754-7786 Fax: (901) 754-7529

Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST

Citizens Online Banking

Phone: (855) 788-4465

Email: onlinebanking@bankcbn.com

Citizens Telephone Banking

Phone: (866) 906-6426

Citizens Debit Card / ATM Card

Customer Service: (844) 202-5070

Lost or Stolen Card: (800) 472-3272 Option 2

Citizens  VISA Credit Card

Phone: (800) 423-7503

Online Banking Access: www.mycardstatement.com