Contact Us
E-mail is not necessarily secure against interception. If your communication is very sensitive or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office, or use our Secure Contact Us Form.
Corporate Headquarters
1917 Heiman Street, Nashville, TN 37208
Phone: (615) 327-9787 or (855) 788-4465
Fax: (615) 329-4843
Email: ibanking@bankcbn.com
Web: www.bankcbn.com
Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST
Main Office Branch (Nashville)
2013 Jefferson Street, Nashville, TN 37208
Phone: (615) 327-9787 ext. 340 Fax: (615) 327-0016
Hours of Operation
Monday – Thursday 8:30 AM – 5:00 PM CST
Friday 8:30 AM – 6:00 PM CST
Winchester Branch (Memphis)
7444 Winchester Road, Suite 105, Memphis, TN 38125
Phone: (901) 754-7786 Fax: (901) 754-7529
Hours of Operation
Monday – Friday 8:00 AM – 4:30 PM CST
Citizens Online Banking
Phone: (855) 788-4465
Email: onlinebanking@bankcbn.com
Citizens Telephone Banking
Phone: (866) 906-6426
Citizens Debit Card / ATM Card
Customer Service: (844) 202-5070
Lost or Stolen Card: (800) 472-3272 Option 2
Citizens VISA Credit Card
Phone: (800) 423-7503
Online Banking Access: www.mycardstatement.com